FAQ
Questions, meet answers.
We believe clarity is a luxury, too. Below, the details you might be wondering about - no fluff, no jargon. Just what you need to know.
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Where is ilakh based?We craft and ship our collectibles from Dubai.
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What’s your size range?XXX
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Do you ship internationally?We sure do 🙂
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How long will it take to receive my order?It takes 2 days to process your order, and between 10 to 15 business days for delivery to all countries.
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How can I track my order?XXX
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How much does shipping cost?Shipping is free on all orders.
*ilakh is not responsible for fees associated with importation. All fees, duty, or other taxes must be paid by the parcel recipient. -
Do you offer express shipping?XXX
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Can I return items?Due to limited available quantities, all sales are final.
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How do I pay?We accept all major credit cards, Paypal and Apple pay.