{"id":30,"date":"2025-04-09T10:19:01","date_gmt":"2025-04-09T08:19:01","guid":{"rendered":"https:\/\/staging.ilakh.we-dev.it\/?page_id=30"},"modified":"2026-07-03T19:36:56","modified_gmt":"2026-07-03T17:36:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/staging.ilakh.we-dev.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n\n\n
\n\n \n

\n FAQ <\/p>\n \n \n\n\n\n <\/div>\n\n\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n\n\n
\n\n \n

\n \nClarity is a luxury, too. Below, the details you might be wondering about - no fluff, no jargon. Just what you need to know.\n <\/p>\n \n \n\n\n\n <\/div>\n\n\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n\n\n
\n
    \n \n
  • \n\n
    \n\n \n \n Where is ilakh based?<\/span>\n\n \n\n\n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/span>\n\n <\/div>\n\n
    We craft and ship our collectibles from Dubai.<\/div>\n\n <\/li>\n\n \n
  • \n\n
    \n\n \n \n Authenticity<\/span>\n\n \n\n\n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/span>\n\n <\/div>\n\n
    Every ilakh piece is the real thing, there is no other kind. Each one ships with a certificate of authenticity and a unique serial number tied to that specific piece<\/div>\n\n <\/li>\n\n \n
  • \n\n
    \n\n \n \n Where do you ship?<\/span>\n\n \n\n\n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/span>\n\n <\/div>\n\n
    Worldwide. Wherever you are, ilakh finds you.<\/div>\n\n <\/li>\n\n \n
  • \n\n
    \n\n \n \n How long will it take to receive my order?<\/span>\n\n \n\n\n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/span>\n\n <\/div>\n\n
    It takes 2-3 days to process your order, and between 10 to 15 business days for worldwide delivery . <\/div>\n\n <\/li>\n\n \n
  • \n\n
    \n\n \n \n Can I track my order?<\/span>\n\n \n\n\n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/span>\n\n <\/div>\n\n
    Yes. Once dispatched, you'll receive tracking. You'll know exactly where your piece is until it reaches your hand.<\/div>\n\n <\/li>\n\n \n
  • \n\n
    \n\n \n \n How many exist?<\/span>\n\n \n\n\n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/span>\n\n <\/div>\n\n
    Few. That's the point. ilakh is produced in a strictly limited edition, numbered and never reissued. Once they're gone, they're gone.\n<\/div>\n\n <\/li>\n\n \n
  • \n\n
    \n\n \n \n Will there be future releases?<\/span>\n\n \n\n\n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/span>\n\n <\/div>\n\n
    There may be. Each is its own limited edition, never a repeat of the last.<\/div>\n\n <\/li>\n\n \n
  • \n\n
    \n\n \n \n Can I return or cancel my order?<\/span>\n\n \n\n\n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/span>\n\n <\/div>\n\n
    No. Every ilakh acquisition is final. This isn't a limitation, it's the nature of owning something rare. Those who claim ilakh don't second-guess. Order with certainty.<\/div>\n\n <\/li>\n\n \n
  • \n\n
    \n\n \n \n How do I reach you?<\/span>\n\n \n\n\n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/span>\n\n <\/div>\n\n
    info@ilakh.com<\/div>\n\n <\/li>\n\n \n
  • \n\n
    \n\n \n \n How do you handle my privacy?<\/span>\n\n \n\n\n \n \n \n \n \n \n <\/g>\n \n \n \n <\/clipPath>\n <\/defs>\n <\/svg>\n <\/span>\n\n <\/div>\n\n
    Discreetly. Your details are used to fulfil and verify your order, nothing more, not sold, not shared. Ownership stays between you and ilakh.<\/div>\n\n <\/li>\n\n \n <\/ul>\n <\/div>\n\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
    \n\t\t\t
    \n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    FAQ Clarity is a luxury, too. Below, the details you might be wondering about – no fluff, no jargon. Just what you need to know. Where is ilakh based? We […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ: All You Need to Know About Our Collectibles - Ilakh<\/title>\n<meta name=\"description\" content=\"Find answers to common questions about Ilakh\u2019s limited editions, shipping, returns, product care, and collectible value. Start your collector journey here.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ: All You Need to Know About Our Collectibles - Ilakh\" \/>\n<meta property=\"og:description\" content=\"Find answers to common questions about Ilakh\u2019s limited editions, shipping, returns, product care, and collectible value. Start your collector journey here.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/staging.ilakh.we-dev.it\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"ilakh\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-03T17:36:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/staging.ilakh.we-dev.it\/app\/uploads\/2025\/08\/Logo_teschio_animation.png\" \/>\n\t<meta property=\"og:image:width\" content=\"361\" \/>\n\t<meta property=\"og:image:height\" content=\"293\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ: All You Need to Know About Our Collectibles - Ilakh","description":"Find answers to common questions about Ilakh\u2019s limited editions, shipping, returns, product care, and collectible value. Start your collector journey here.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"FAQ: All You Need to Know About Our Collectibles - Ilakh","og_description":"Find answers to common questions about Ilakh\u2019s limited editions, shipping, returns, product care, and collectible value. Start your collector journey here.","og_url":"https:\/\/staging.ilakh.we-dev.it\/en\/faq\/","og_site_name":"ilakh","article_modified_time":"2026-07-03T17:36:56+00:00","og_image":[{"width":361,"height":293,"url":"https:\/\/staging.ilakh.we-dev.it\/app\/uploads\/2025\/08\/Logo_teschio_animation.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/staging.ilakh.we-dev.it\/en\/faq\/","url":"https:\/\/staging.ilakh.we-dev.it\/en\/faq\/","name":"FAQ: All You Need to Know About Our Collectibles - Ilakh","isPartOf":{"@id":"https:\/\/staging.ilakh.we-dev.it\/en\/#website"},"datePublished":"2025-04-09T08:19:01+00:00","dateModified":"2026-07-03T17:36:56+00:00","description":"Find answers to common questions about Ilakh\u2019s limited editions, shipping, returns, product care, and collectible value. Start your collector journey here.","breadcrumb":{"@id":"https:\/\/staging.ilakh.we-dev.it\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/staging.ilakh.we-dev.it\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/staging.ilakh.we-dev.it\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/staging.ilakh.we-dev.it\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/staging.ilakh.we-dev.it\/en\/#website","url":"https:\/\/staging.ilakh.we-dev.it\/en\/","name":"ilakh","description":"","publisher":{"@id":"https:\/\/staging.ilakh.we-dev.it\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/staging.ilakh.we-dev.it\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/staging.ilakh.we-dev.it\/en\/#organization","name":"ilakh","url":"https:\/\/staging.ilakh.we-dev.it\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/staging.ilakh.we-dev.it\/en\/#\/schema\/logo\/image\/","url":"https:\/\/staging.ilakh.we-dev.it\/app\/uploads\/2025\/08\/Logo_teschio_animation.png","contentUrl":"https:\/\/staging.ilakh.we-dev.it\/app\/uploads\/2025\/08\/Logo_teschio_animation.png","width":"361","height":"293","caption":"ilakh"},"image":{"@id":"https:\/\/staging.ilakh.we-dev.it\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/staging.ilakh.we-dev.it\/en\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.ilakh.we-dev.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.ilakh.we-dev.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.ilakh.we-dev.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.ilakh.we-dev.it\/en\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":3,"href":"https:\/\/staging.ilakh.we-dev.it\/en\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":894,"href":"https:\/\/staging.ilakh.we-dev.it\/en\/wp-json\/wp\/v2\/pages\/30\/revisions\/894"}],"wp:attachment":[{"href":"https:\/\/staging.ilakh.we-dev.it\/en\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}